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    Methods to Disable the Automatic HP Firmware Updates Function

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    30 Apr,2020

    Home printer grows significantly during the pandemic, however a number of customers used with aftermarket supplies complain recently that HP's triggering firmware update via WIFI connected has made some impact to them while they are in distance learning or work.

     

    Today, we will introduce three methods to disable the Automatic HP Firmware Updates function, thus you can eliminate the "Time Bomb" easily with fingers only.

     

    I Via the HP Smart app

    ①Download your mobile device with the HP Smart app

    ②Enable the printer's Wireless function→click Wi-Fi Direct

    ③Confirm the network name and password→have your mobile device connected to the same network

    ④Open the HP Smart app

    ⑤Click "Estimated Supply Levels" on the home screen

    ⑥Click "Advanced Settings" → "Security" → choose "Administrator Settings"

    ⑦Scroll the page to the bottom → click "Printer Updates"

    ⑧Uncheck the marked boxes → click "Apply"


    II Via HP Address

    ①Click "Network" on the printer control panel

    ②Find the printer's IP address

    ③Input the printer's IP address in your web browser

    ④Click "Settings"

    ⑤Click "Advanced Settings" → "Security" → "Administrator Settings"

    ⑥Scroll the page to the bottom → click "Printer Updates"

    ⑦Uncheck the marked boxes → click "Apply"

     

    III Via the Printer's Service Mode

    ①Press "Return" four times on the printer control panel

    ②Enter the "Support Menu"

    ③Press "OK" to get to "Support"

    ④The firmware version is displayed on the screen

    ⑤Find the "Enable/Disable Menu"

    ⑥Find the "Firmware Update" by pressing Up and Down arrow

    ⑦Press "OK"

    ⑧"Firmware Update Disabled. Press OK to enable it" will display as it is disabled.


    Video Support: https://www.jsfwqhs.com/uploads/video/hp.mp4